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Terrible company with shitty customer service. One day delivery from Chicago to St Louis took 10 days and still not delivered. I spoke to 10 different people at the customer service and each one gives me a different story. I lost $200,000 in business because of them....
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Anonymous
Anonymous

Are u talking about your {{redacted}} company

CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for providing the pro #. Unfortunately the bill of lading provided did not specify that the location was in a strip mall without a loading dock or sufficient truck p...

1.0
#1317344
Item shipped from MN 05/21/2018 arrived at final terminal 12:35 AM 05/31 was out for shipment 05/31 but never arrived at my destination. Was rescheduled for 06/01 delivery, but driver for that truck did not show up for work, so I was told, so my item sat all day on the...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We are sorry to read of your frustration & are happy to look into this for you if you'd like to reply privately and provide your account name/number or the pro #. For future r...

Anonymous
5355

(586) 467-1900 then push zero

1.0
#1269272
I have booked my 3 pallets of shipment from Florida to Phoenix on May 31st and they told me that it will take 4 business days. Now they telling me it will arrive on June 11th that is week and half. They change their date of delivery several time first on 6th June, then...
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Anonymous
Lasker

What the *** is going on with my shipment. Central Transport keep changing my delivery date. Initially it was suppose to deliver on 6th, then changed to 7th, then to 11th and ...

CentralTransport
CentralTransport
Central Transport Verified Representative

Yes, we have already made multiple notes on your shipment, as has customer service, to deliver as soon as possible.

1.9
#1274420
We had scheduled a pick up for today, Friday, between 2 - 4 pm with Central Transport. We took the initiative to call dispatch and reconfirm and were told the driver would do their best but that we should expect him to arrive between 4 - 5 pm. We agreed to wait for him...
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Anonymous
bill

Going though it right now claimed they where here but can not prove it having problems with drives hand held also said know one was here with full production staff on line.Did...

Anonymous
Karina7

I had several similar experiences with them.

#1253834
I needed a pallet of machine parts shipped from El Paso, TX to South Central PA, about 2,000 miles. I had several carriers quote and all were at 4-Day Transit. I confirmed the 4-Day Transit with CT and scheduled the pickup on Tuesday 5/29/18 in the morning. I checked...
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WetElephantSeal
WetElephantSeal

Overall experience with CT:1. CT misrepresented the transit time of goods.2. CT reads from a sheet responses to complaints rather than being honest.3. CT doesn't really care o...

CentralTransport
CentralTransport
Central Transport Verified Representative

Hi Dennis,Thanks for your reply. Had the shipment been picked up on the 25th, then the estimated delivery date would have been the 1st as you said (due to the holiday/weekend)...

2.2
I didn't like
  • Delivery schedule
#1267642
I was contacted on Wednesday to set up a delivery time for Thursday. They did not show. I called that afternoon and was informed the truck broke down and that the delivery would now be today, Friday between 10 to 12. I was never even informed that the date was changed,...
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Anonymous
Anonymous

I agree, they don't care and their customer service don't even know what is going on

CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry that there was a delay with your shipment! Unfortunately we can't always control certain issues. We are happy to look into this for you further if you'd like. You ...

#1308813
I ordered a product out of Kenosha WI and they use CT. My order was picked up on 6/14/18 and took 5 days to get to a CT transfer facility in Bath, PA on 6/19/18 and sat there for almost 2 days. Then I get a call on 6/20/18 to set up delivery for 6/21/18 between 1-3pm....
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CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to read of your disappointment and frustration - it is always our goal to provide efficient service. We are primarily a dock to dock carrier - so delivering at hom...

1.2
I didn't like
  • Line of communication
  • Delivery schedule
#1287493
We ordered a tool box from Harbor Freight. They use this company for larger deliveries which is not disclosed on their site. These days shipments tend to come within a week so after a week and not getting it I called and was told that this company would be delivering...
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Anonymous
Truth Dock worker

a customer at Toledo Ohio Central Transport we like to screw in customers over this is not the actual still transport lies to all customers employees and scams you out of a lo...

CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to read of your frustration. We specialize in dock to dock shipping, so residential deliveries in remote areas can create delays - especially when that information...

1.0
#1326104
i have tried for a week to get a package still not delivered paid $150.00 for delivery every day they have a new reason of why its not delivered have even said i wasn't there when i was! take my advice use some place more dependable like ups fedx or usps central...
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Anonymous
Anonymous

got the same response for my shipment.

CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to read of your displeasure. Deliveries that are not dock to dock may require an appointment or specialized equipment. If you require further assistance, please do...

#1305910

Contact Central Transport

Mailing Address:
Central Transport International, Inc
12225 Stephens Road
Warren, MI 48089
USA
Phone:
(586) 467-1900
More
Every time I called it took 30-40 minutes to get a agent. They never communicated with me or partner company if there was a issue. The freight arrived with them on a Saturday and could have been delivered the next Monday. It sat there all week with them doing nothing...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate you taking the time to write a review - and are sorry to read of your frustration. If you would prefer to not use the phone (though a hold time like you referenc...

#1285618