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We ordered a tool box from Harbor Freight. They use this company for larger deliveries which is not disclosed on their site. These days shipments tend to come within a week so after a week and not getting it I called and was told that this company would be delivering...
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Anonymous
Truth Dock worker

a customer at Toledo Ohio Central Transport we like to screw in customers over this is not the actual still transport lies to all customers employees and scams you out of a lo...

CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to read of your frustration. We specialize in dock to dock shipping, so residential deliveries in remote areas can create delays - especially when that information...

1.0
#1326104
The only thing they guarantee is late and damaged shipment. Incompetent customer service that don’t help and very rude. I spoke to an Ashley and Megan at customer service and they were very useless did not even remember the name of the person they spoke to in the...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to hear of your frustration. We are happy to look into your shipment for you if you'd like to provide a pro # or your acct name or number. You are welcome to reply...

1.0
#1318200
Terrible company with shitty customer service. One day delivery from Chicago to St Louis took 10 days and still not delivered. I spoke to 10 different people at the customer service and each one gives me a different story. I lost $200,000 in business because of them....
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Anonymous
Anonymous

Are u talking about your {{redacted}} company

CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for providing the pro #. Unfortunately the bill of lading provided did not specify that the location was in a strip mall without a loading dock or sufficient truck p...

1.0
#1317344
If you use this carrier only use them for square freight nothing out of the ordinary. Use them for a dock to dock shipment nothing at all else added like , call ahead, hold for pickup, lift gate, home delivery, ETC. Take pictures of freight leaving your facility and...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate you taking the time to share your thoughts. It is true that we are a dock to dock LTL carrier. We can deliver to homes, or other locations without docks, but you...

#1312433
I was contacted on Wednesday to set up a delivery time for Thursday. They did not show. I called that afternoon and was informed the truck broke down and that the delivery would now be today, Friday between 10 to 12. I was never even informed that the date was changed,...
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Anonymous
Anonymous

I agree, they don't care and their customer service don't even know what is going on

CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry that there was a delay with your shipment! Unfortunately we can't always control certain issues. We are happy to look into this for you further if you'd like. You ...

#1308813
i have tried for a week to get a package still not delivered paid $150.00 for delivery every day they have a new reason of why its not delivered have even said i wasn't there when i was! take my advice use some place more dependable like ups fedx or usps central...
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Anonymous
Anonymous

got the same response for my shipment.

CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to read of your displeasure. Deliveries that are not dock to dock may require an appointment or specialized equipment. If you require further assistance, please do...

#1305910
Show

Central Transport - No problem with central

Delivery complete it only was delayed for a few hrs
#1289715
I ordered a product out of Kenosha WI and they use CT. My order was picked up on 6/14/18 and took 5 days to get to a CT transfer facility in Bath, PA on 6/19/18 and sat there for almost 2 days. Then I get a call on 6/20/18 to set up delivery for 6/21/18 between 1-3pm....
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CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to read of your disappointment and frustration - it is always our goal to provide efficient service. We are primarily a dock to dock carrier - so delivering at hom...

1.2
I didn't like
  • Delivery schedule
  • Line of communication
#1287493
Every time I called it took 30-40 minutes to get a agent. They never communicated with me or partner company if there was a issue. The freight arrived with them on a Saturday and could have been delivered the next Monday. It sat there all week with them doing nothing...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate you taking the time to write a review - and are sorry to read of your frustration. If you would prefer to not use the phone (though a hold time like you referenc...

#1285618
This company lacks ethics when it comes to handling your freight and invoicing. Stay away from them !!! the worst of the worst. They mishandle your freight, damage it, loose it, and then they have the guts to invoice you and change the value of the invoice once is...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We sorry to read of your frustration. You can visit our website if you choose to submit a claim or communicate further.

1.0
#1279356