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Two shipments arrived damaged to the destination; one caused $2100 in damages, the other $6000 in damages. The customer signed the BOL noting the damages, and immediately disposed of the products as they could not keep these damages in their warehouses. The customer...
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Anonymous
WorkableWhale842

Central Transport claims no claim was made. Claim numbers were provided in the comments, including an email from Claims that confirmed the receipt of the claim. No further att...

Anonymous
Anon

How’s thia going?

1.4
Product
Central Transport Shipping Service
I didn't like
  • Dont care about your freight
  • Condtion of material delivered
  • Whole experience with company
#1378187
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Central Transport - Lies and bad customer service

Central Transport - Lies and bad customer service
Central Transport - Lies and bad customer service
Central transport is terrible. My shipment has been late for three or four days, after their website claimed it was an hour from me. 24 hours later and no answer at their customer service number.
1.3
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
Hillside, Illinois
Product
Central Transport Shipping Service
#1337529
The only thing they guarantee is late and damaged shipment. Incompetent customer service that don’t help and very rude. I spoke to an Ashley and Megan at customer service and they were very useless did not even remember the name of the person they spoke to in the...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to hear of your frustration. We are happy to look into your shipment for you if you'd like to provide a pro # or your acct name or number. You are welcome to reply...

1.0
Product
Central Transport Shipping Service
#1318200
Every time I called it took 30-40 minutes to get a agent. They never communicated with me or partner company if there was a issue. The freight arrived with them on a Saturday and could have been delivered the next Monday. It sat there all week with them doing nothing...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate you taking the time to write a review - and are sorry to read of your frustration. If you would prefer to not use the phone (though a hold time like you referenc...

Product
Central Transport Shipping Service
#1285618
My shipment was dropped at terminal on 5/9/18. I paid for 4 day shipping . I called about my shipment and was told it is still at the origination facility. It was supposed to be here by 5/15/18 today is 5/16/18 now it is showing the due date is 5/23/18 . . Help !!
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CentralTransport
CentralTransport
Central Transport Verified Representative

I'm sorry to read of your disappointment with our service - it is our goal to provide our customers with consistent, affordable service. As our transit times are estimated, re...

Product
Central Transport Shipping Service
#1257743
Called me and asked me if I had freight handling equipment to help them unload my shipment. It's a residential delivery. Absolutely unbelievable. I expect them to try add a charge just to take the stuff off the truck. I define a delivery as you leaving it at my house...
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Anonymous
32525552

AS a Dockworker Vitran Express was a better LTL company then this piece of *** *** *** holes *** YOU DETROIT {{Redacted}}.

CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to read that you were not satisfied with our service. As an LTL company, the vast majority of our shipments move from dock to dock - residential deliveries will re...

Product
Central Transport Shipping Service
#1197048
and the shipper doesnt pay Central Transport, you will receive a letter stating you are responsible for the shipping. you did not sign a contract, you did NOT arrange shipment of the merchandise and this was NOT COD!! but if they fail to collect the funds from the...
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CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for taking the time to write a review. We are sorry to read of your displeasure, and understand that collections matters can be frustrating. Our tariff does state ...

limitedtimetroy
limitedtimetroy

That's unfortunate to hear.I do not like Central Transport. But for different reasons.This is practice that every single freight company follows.DO NOT pay the bill. You need ...

Product
Central Transport Shipping Service
#1162508
I have used Central Transport in the past because the initial rate quote was cheap. The cost of their failures more than makes up for their cheap rates. I use a freight broker that gives multiple quotes from several carriers, I had Central Transport removed from my...
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Anonymous
aLEJANDRA

EFFORT THAT'S AN INSULT TO BUSINESS THAT GIVE REAL SERVICE TO CUSTOMERS YOU ARE A DISGRACE TO SERVICE.

CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate you taking the time to write a review - and are sorry to hear of your frustrations with our service. It is our goal to provide efficient, quality service at an ...

Product
Central Transport Shipping Service
#1142461
don't try to call them if you need an answer right away, as I'm typing this I'm on hold with them.My company shipped an order on 11-2 from California going to LA we are going on 8 days and I just tracked the order again and it has been pushed out again to Monday. so...
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Anonymous
NAMEOFTRUTH

GOOD DONT USE THEM SPREAD THE WORD TO ALL LTLS.

CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for taking the time to write a review - we do appreciate it. I am sorry for the delay and have escalated this for investigation and handling internally. I do see t...

Product
Central Transport Shipping Service
#1129342
I purchased a piece of equipment on ebay. Paid the $238 shipping, not a problem. Pallet showed up all is well..... A year later I start receiving letters from Central saying that I owe for the shipping. I called ebay, they said the shipping was paid and to ignore the...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate your review. Unfortunately, if the designated paying party does not pay, we will attempt to collect payment from the other parties on the bill of lading. I wou...

Anonymous
Anonymous

CENTRAL TRANSPORT LIES TO ALL CHEAT ALL DOCKWORKERS OUT OF QUALITY PAY HAVE TO SCAN FREIGHT TO GET PAIDED 15 DOLLARS MY {{Redacted}} *** DETROIT ***

2.0
Product
Central Transport Shipping Service
#1102496