Product: Central Transport Pick Up Service Clear all filters (9 of 9 reviews match)
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They pick up shipments 12 days late and never answer the phone
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CentralTransport
CentralTransport
Central Transport Verified Representative

We always strive to provide our customers with the best possible service. We're happy to look into your pickup further for you. Feel free to reply, or to message us privately ...

1.7
Product
Central Transport Pick Up Service
#1219460
pickups are always late and never pick up phones picked up wrong pallets {{REDACTED}}
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CentralTransport
CentralTransport
Central Transport Verified Representative

Thanks for taking the time to leave a review. We're sorry to read you weren't pleased with our service, and are happy to address any questions/concerns you may have. Feel fr...

Product
Central Transport Pick Up Service
#1189026
Honestly i dont understand the other negative reviews.Just got off the phone with customer service about a scheduled pickup. Very polite and helpful. Would even say easygoing while staying efficient at the same time. Was given a specific window for arrival for pickup...
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Anonymous
Anonymous

YOU MOST BE THE OWNER HA

Anonymous
Anonymous

must work for them...

Product
Central Transport Pick Up Service
#1119722
We had a pickup at 1 pm on a Friday.When the driver was there I told him that I may have another pickup later that day. he said okay, no problem. I scheduled a pickup for two shipments for between 4 pm and 6 pm. The automated service gave me a pickup number for each...
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Anonymous
CANT LIE CENTRAL TRANSPORT 22

Central Transport Lies and Cheat you I understand I was a Dockworker Once for 10 Years with Vitran.

CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for taking the time to write a review. We truly appreciate your feedback and I will be escalating this so that we can work to prevent such issues in the future.

1.9
Product
Central Transport Pick Up Service
I liked
  • Price
I didn't like
  • Uncaring attitude
#1089398
Called in for 3 different pickups at 2pm, I get a pickup number, they ask what time do you close?Tell them between 4;30 and 5. I ask to make sure that they will pick up today,sure, no problem. At 4:40 I call to ask what Time the driver will arrive, They tell me there...
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CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for your review. It is true that some areas which are extreme or extended distances from our terminals are not serviced every day. That information is accurately p...

1.0
Product
Central Transport Pick Up Service
#1073489
Central transport is horrible at all they do.First, we ship to Amazon and have a small shipping window so we need to have freight picked up on time 90% percent of the time they don't show up as requested. Also we ship to Walmart, same thing small shipping window and no...
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Marinernkc
Marinernkc

As Kim says below they are really never going to improve , they respond to all complaints the same way yet never try to resolve anything. So no complaint not resolved

Anonymous
THE TRUTH

MATTY OF DETROIT AND SON COMPANY CHEATED ME 200 DOLLARS OUT OF WEEKLY PAY CHECKS IF WE DONT SCAN FREIGHT WE DONT GET PAIDED.

1.0
Product
Central Transport Pick Up Service
I didn't like
  • Dealing with them at all
#1064303
A shipment that should have taken 3-4 days has taken over 2 weeks.We had to hire a rescue truck to pick it up from the terminal to get our pallet delivered and the first time the rescue truck went out, the employee at the terminal was too lazy to bring the pallet up,...
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CentralTransport
CentralTransport
Central Transport Verified Representative

Good afternoon,Thank you for taking the time to write us a review. We'd be happy to look further into this for you. Feel free to message us privately with your account name...

1.0
Product
Central Transport Pick Up Service
#1033660
We used the services of Central Transport fro the first time and left absolutely disappointed to the extreme. Requested a pick/delivery to a CFS location and they never specify to us that they would only deliver to that location when there was a full trailer going over...
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Anonymous
Anonymous

Not run as a professional transportation company. Poor equipment, lack management leadership,any manager who is good would not stay here long term.

CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate you taking the time to write a review and apologize for any delays you experienced. If you would like, you can message us privately with your pro # or account n...

1.0
Product
Central Transport Pick Up Service
I didn't like
  • Not delivering goods on the time and date promised
  • Quality of their trailer
  • Changed delivery date even after a promised delivery
#1030767
Central Transport picked up a shipment from my warehouse in Atlanta, GA on 11/1. It arrived at their terminal in Hayward, CA on 11/8. As of 11/28 (20 DAYS!) they have yet to deliver the shipment to my customer in Carmel, CA. They keep telling my customer and myself...
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Anonymous
Anonymous

This is the most horrible situation I have ever had with a shipping company in my more than 35 years in business. Delivery was suppose to be on Thursday, February 16, 2017, d...

CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for your review. The holidays are certainly a heavy volume time of year for all companies and requests for specialized equipment do take longer. We sincerely appre...

Product
Central Transport Pick Up Service
#962884