Product: Central Transport Pallet Transportation Service Clear all filters (0 of 12 reviews match)
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Then said that they didn't have a delivery truck ( yes a delivery company not having a delivery truck - this should tell you a lot ) since they didn't know it was a residential delivery - even though I paid an extra $150 for residential delivery. Their email response:...
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CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you Quinton. We understand your frustration. Unfortunately, the shipper did not specify on the bol that this shipment was residential, or that specialized equipment (whi...

CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for taking the time to leave a review - we do appreciate your feedback. We're happy to look into this for you further if you'd like to reply privately with a pro # o...

Product
Central Transport Pallet Transportation Service
I didn't like
  • Pour handling of customer items to ship
  • Dishonest practices
#1260858
I scheduled a pickup of a small pallet for 1/29/18 from 11AM-5PM. I had specifically requested that a liftgate was required. On 1/29/18, nobody from Central Transport showed up. Nobody called me. That evening, I called to find out what happened. I was told that the...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate you taking the time to write a review and let us know about this situation. End of month volumes are normally very high and liftgates are specialized equipment ...

1.0
Product
Central Transport Pallet Transportation Service
I didn't like
  • All of it
  • Inability to keep appointments
  • Uncaring attitude
#1179743
Delay, lies and blaming others is all they do, I had a customer waiting on a purchase for more than 3 days and continued to lie saying they would deliver the next day until the weekend came and said it would be delivered the following Monday. The manager washed his...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate you taking the time to write a review and apologize for any delay. As you are aware, due to the hurricanes, capacity and congestion are very high in the Houston...

1.0
Product
Central Transport Pallet Transportation Service
I liked
  • I would give 0 stars
I didn't like
  • All of it
#1104582
They said that they taped a label to by pallet and a bill of sale. So how the *** do you lose an entire pallet ? Well, my prediction is that my pallet was stolen by central transports staff. I filed a claim and they offered 25.00 of over 5k in merchandise. What a...
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CentralTransport
CentralTransport
Central Transport Verified Representative

I'm sorry to read of your poor experience with our company. Providing quality service is always our goal and we have stringent measures to protect our customer's shipments - ...

1.1
Product
Central Transport Pallet Transportation Service
#1099771
Do they care they held your shipment at the local dock for a week?=0 Do they honor pricing which I was lead to believe from their customer rep? =0 Do they offer any sort of explanation for why shipments are held on Dock for a week and not communicating why they didn't...
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CentralTransport
CentralTransport
Central Transport Verified Representative

thank you for your review - I'm sorry if there was any confusion or complication with establishing pricing. Our pallet program is very popular with our customers due to being...

1.2
Product
Central Transport Pallet Transportation Service
I didn't like
  • Frustrating
  • Not delivering goods on the time and date promised
  • Poor customer service
#1087946
Took 7 business days to deliver from Tucson, AZ.Service standard was 3 days. Pickup on Thurs and delivered 11 days later. Consignee delivery was 25 miles away from the SAC terminal. Still took 7 business days. CS just relayed our concerns, but the terminal never did...
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Anonymous
Kim

Hey, your lucky. I am still waiting for my package. It was originally set up to be picked up on July 11th from LA. They say they didn't get it to their terminal till the 13th...

CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for your feedback. We are sorry to hear of any issues you may have experienced - providing quality service to our customers is always our goal. I would be happy to...

1.9
Product
Central Transport Pallet Transportation Service
I liked
  • Price and driver
I didn't like
  • Service level of delivery handling and claims
#1075490
The pallet had 18 boxes on it and each box was individually labeled so even if the pallet had been broken apart, the product could be delivered anyway. No help from customer service other than to blow wind up your skirt telling you they are looking for it. Takes...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate your review. It is always our goal to deliver shipments in the same condition that they were tendered to us. In the unfortunate incident that a pallet becomes ...

1.0
Product
Central Transport Pallet Transportation Service
I didn't like
  • Them losing an entire pallet of product
#1070437
Central Transport - Wet pallets/destroyed pallets
Central Transport - Wet pallets/destroyed pallets
our previous delivery the pallet was destroyed to the point where the merchandise was all over the truck. we reloaded it on a good pallet. we have tried calling but, you sit on the phone forever. and you can not leave a message. thats all there is to say i dont know...
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Anonymous
DOCKWORKERS UNITED FEDEX

WE DOCK WORKERS ARE MISS TREATED AND FIRED FOR NOT DOING BETTER THEN DRIVERS MATTY IN DETROIT IS GREEDY ***.

Anonymous
Anonymous

This transport company is the worst I have ever used. The shipments never get picked up when they are suppose to. Then when they tell you a delivery date you always want to ...

2.5
Product
Central Transport Pallet Transportation Service
I liked
  • Nice drivers
  • Driver was courteous
I didn't like
  • Condtion of material delivered
#1048446
Nobody within Central Transportation based in Warren, MI has any respect towards building customer relationship. Their motto has to be how can we screw over the customer and make the most money on this one shipment, chances are we will never get a shipment with them...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to read of your displeasure regarding the pallet program. This is an incredibly popular program amongst our customer base. Their are some basic rules regarding h...

Anonymous
TTT

I could not agree more. They are the worst by far. They will pick up freight for other carriers then hold it until you pay for it to be delivered.

Product
Central Transport Pallet Transportation Service
#1015447
I had an absolute nightmare with shipping a pallet within florida. They kept changing the story and adding fees. They are not organized enough and their website is a very poor user experience. They have a rate sheet of pallet deliveries on their website which is...
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CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for taking the time to submit a review. We appreciate your feedback. It sounds like you are referring to our pallet program - which is actually a very user friendl...

1.4
Product
Central Transport Pallet Transportation Service
#1003437