Product: Central Transport Delivery Service Clear all filters (0 of 94 reviews match)
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Central Transport destroyed my equipment. Shipped 2 pallets with them and it looks like they dropped one pallet on top of the other. This is going to cost my company $15 to $20,000 dollars to repair or replace the equipment not to mention the down time. Now they are...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to read of your disappointment. It is always our goal to provide our customers with safe & reliable transport. If you'd like to provide your pro # or account #, I ...

1.0
Product
Central Transport Delivery Service
#1346603
I was contacted on Wednesday to set up a delivery time for Thursday. They did not show. I called that afternoon and was informed the truck broke down and that the delivery would now be today, Friday between 10 to 12. I was never even informed that the date was changed,...
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Anonymous
Anonymous

I agree, they don't care and their customer service don't even know what is going on

CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry that there was a delay with your shipment! Unfortunately we can't always control certain issues. We are happy to look into this for you further if you'd like. You ...

Product
Central Transport Delivery Service
#1308813
00 for delivery every day they have a new reason of why its not delivered have even said i wasn't there when i was! take my advice use some place more dependable like ups fedx or usps central transport sucks. Long waits on the phone no one can give you a straight...
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Anonymous
Anonymous

got the same response for my shipment.

CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to read of your displeasure. Deliveries that are not dock to dock may require an appointment or specialized equipment. If you require further assistance, please do...

Product
Central Transport Delivery Service
#1305910
Item shipped from MN 05/21/2018 arrived at final terminal 12:35 AM 05/31 was out for shipment 05/31 but never arrived at my destination. Was rescheduled for 06/01 delivery, but driver for that truck did not show up for work, so I was told, so my item sat all day on the...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We are sorry to read of your frustration & are happy to look into this for you if you'd like to reply privately and provide your account name/number or the pro #. For future r...

Anonymous
5355

(586) 467-1900 then push zero

1.0
Product
Central Transport Delivery Service
#1269272
I needed a pallet of machine parts shipped from El Paso, TX to South Central PA, about 2,000 miles. I had several carriers quote and all were at 4-Day Transit. I confirmed the 4-Day Transit with CT and scheduled the pickup on Tuesday 5/29/18 in the morning. I checked...
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WetElephantSeal
WetElephantSeal

Overall experience with CT:1. CT misrepresented the transit time of goods.2. CT reads from a sheet responses to complaints rather than being honest.3. CT doesn't really care o...

CentralTransport
CentralTransport
Central Transport Verified Representative

Hi Dennis,Thanks for your reply. Had the shipment been picked up on the 25th, then the estimated delivery date would have been the 1st as you said (due to the holiday/weekend)...

2.2
Product
Central Transport Delivery Service
I didn't like
  • Delivery schedule
#1267642
So far, I have spent four mornings waiting for my shipment from Central transport - and it still has not arrived. No show, no communication, no information, and the tracing website information on the website is completely bogus - they never arrive at the times...
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CentralTransport
CentralTransport
Central Transport Verified Representative

Karina, For some reason the option to 'reply' to your last comment wasn't there, so I am replying here instead. I apologize for misspeaking about you not having an account - I...

CentralTransport
CentralTransport
Central Transport Verified Representative

I'm sorry to read of your frustration - we always strive to provide affordable, efficient service. If you'd like to reply privately with your account # or pro # I'd be happy t...

1.0
Product
Central Transport Delivery Service
I didn't like
  • Missed delivery promises and poor communication
  • Missed delivery promises
#1255319
We had scheduled a pick up for today, Friday, between 2 - 4 pm with Central Transport. We took the initiative to call dispatch and reconfirm and were told the driver would do their best but that we should expect him to arrive between 4 - 5 pm. We agreed to wait for him...
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Anonymous
bill

Going though it right now claimed they where here but can not prove it having problems with drives hand held also said know one was here with full production staff on line.Did...

Anonymous
Karina7

I had several similar experiences with them.

Product
Central Transport Delivery Service
#1253834
Item been sitting at there place for 5 days everytime u call they tell u it’s out for delivery but it’s not and cannot give u a eta. Don’t take ppl money if u can’t ship the item on time!!
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CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to read you are disappointed with your shipment. Our service transit times are estimated, and are not guaranteed. In some cases, if the delivery location is more t...

1.0
Product
Central Transport Delivery Service
#1249895
Both shipments were then supposed to be delivered on April 26, 2018 according to Central Transport system. They were not delivered on April 26, 2018. We called Central Transport on April 26, 2018 and let them know we needed these shipments on April 27, 2018 for a sale...
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Anonymous
Dgserious

I have just had the same experience with central freight. I am so frustrated that I will not entertain their excuses and empty apologies I see on this sight. Same exact issues...

CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to read of your disappointment. As an estimated carrier, our delivery dates can sometimes change during heavy end of month volumes. If you'd like me to look furthe...

Product
Central Transport Delivery Service
#1242387
After the sales rep pestered us for a couple of months, we decided to give Central Transport a try. Their price was good, but after using them 4 times, they lost one of our shipments. We filed a claim and after several weeks, they said they will reimburse us $1.00/lb....
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CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry that you found your experience with us to be negative - it is our goal to provide all of our customers with safe, reliable transportation at a cost that fits their...

Anonymous
Name ghouls

I'm docker worker was in 2016 at Toledo Hub They always tell us to lie to you guysPlease do business with better employer

1.8
Product
Central Transport Delivery Service
I didn't like
  • Lack of communication and poor service
#1228046