Product: Central Transport Delivery Service Clear all filters (0 of 91 reviews match)
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I was contacted on Wednesday to set up a delivery time for Thursday. They did not show. I called that afternoon and was informed the truck broke down and that the delivery would now be today, Friday between 10 to 12. I was never even informed that the date was changed,...
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Anonymous
Anonymous

I agree, they don't care and their customer service don't even know what is going on

CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry that there was a delay with your shipment! Unfortunately we can't always control certain issues. We are happy to look into this for you further if you'd like. You ...

Product
Central Transport Delivery Service
#1308813
00 for delivery every day they have a new reason of why its not delivered have even said i wasn't there when i was! take my advice use some place more dependable like ups fedx or usps central transport sucks. Long waits on the phone no one can give you a straight...
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Anonymous
Anonymous

got the same response for my shipment.

CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to read of your displeasure. Deliveries that are not dock to dock may require an appointment or specialized equipment. If you require further assistance, please do...

Product
Central Transport Delivery Service
#1305910
So far, I have spent four mornings waiting for my shipment from Central transport - and it still has not arrived. No show, no communication, no information, and the tracing website information on the website is completely bogus - they never arrive at the times...
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CentralTransport
CentralTransport
Central Transport Verified Representative

Karina, For some reason the option to 'reply' to your last comment wasn't there, so I am replying here instead. I apologize for misspeaking about you not having an account - I...

CentralTransport
CentralTransport
Central Transport Verified Representative

I'm sorry to read of your frustration - we always strive to provide affordable, efficient service. If you'd like to reply privately with your account # or pro # I'd be happy t...

1.0
Product
Central Transport Delivery Service
I didn't like
  • Missed delivery promises
  • Missed delivery promises and poor communication
#1255319
We had scheduled a pick up for today, Friday, between 2 - 4 pm with Central Transport. We took the initiative to call dispatch and reconfirm and were told the driver would do their best but that we should expect him to arrive between 4 - 5 pm. We agreed to wait for him...
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Anonymous
bill

Going though it right now claimed they where here but can not prove it having problems with drives hand held also said know one was here with full production staff on line.Did...

Anonymous
Karina7

I had several similar experiences with them.

Product
Central Transport Delivery Service
#1253834
Item been sitting at there place for 5 days everytime u call they tell u it’s out for delivery but it’s not and cannot give u a eta. Don’t take ppl money if u can’t ship the item on time!!
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CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to read you are disappointed with your shipment. Our service transit times are estimated, and are not guaranteed. In some cases, if the delivery location is more t...

1.0
Product
Central Transport Delivery Service
#1249895
Both shipments were then supposed to be delivered on April 26, 2018 according to Central Transport system. They were not delivered on April 26, 2018. We called Central Transport on April 26, 2018 and let them know we needed these shipments on April 27, 2018 for a sale...
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Anonymous
Dgserious

I have just had the same experience with central freight. I am so frustrated that I will not entertain their excuses and empty apologies I see on this sight. Same exact issues...

CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to read of your disappointment. As an estimated carrier, our delivery dates can sometimes change during heavy end of month volumes. If you'd like me to look furthe...

Product
Central Transport Delivery Service
#1242387
After the sales rep pestered us for a couple of months, we decided to give Central Transport a try. Their price was good, but after using them 4 times, they lost one of our shipments. We filed a claim and after several weeks, they said they will reimburse us $1.00/lb....
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CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry that you found your experience with us to be negative - it is our goal to provide all of our customers with safe, reliable transportation at a cost that fits their...

Anonymous
Name ghouls

I'm docker worker was in 2016 at Toledo Hub They always tell us to lie to you guysPlease do business with better employer

1.8
Product
Central Transport Delivery Service
I didn't like
  • Lack of communication and poor service
#1228046
Central transport sent a text to call them back on a Monday set up for That Tuesday delivery called at 5 and the item had not reached the distribution point re set a delivery for Thursday between 12 and 2 called at around 4:30 was on hold until 5:10 its on a truck for...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate you taking the time to let us know about your experience. We're happy to look into this further for you, if you'd like to reply with a pro # or your account #.

Product
Central Transport Delivery Service
#1222105
I was billed twice for shipment, then an unauthorized charge was posted to my cc 5 weeks after shipment and they denied a damage claim
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CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to read your review but appreciate you taking the time to reach out. Customer satisfaction is always our goal. If you'd like us to look into this further, we'd be ...

Product
Central Transport Delivery Service
#1220261
Always specify on my PO's to never ship by Central Transport, but they are usually the cheapest bid so some vendors ignore it. Thirty minutes on hold with customer service to be told repeatedly that they are sorry and they can really understand why I'm upset. My...
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Anonymous
Karina7

Similar experience. Delivery has been bumped several times to different days - but no one called and informed me.

ThoroughPanther
ThoroughPanther

..............AND WOULDN'T YOU KNOW IT? BUMPED AGAIN TODAY!

1.0
Product
Central Transport Delivery Service
#1219582