Product: Central Transport Customer Care Clear all filters (0 of 21 reviews match)
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Had 5 boxes delivered to me. Driver brought boxes about 4 feet from truck to door. Had me sign for delivery. Little did i know he was having me sign for additional charges for bringing boxes to the door which took all of 2 minutes. Then i get a bill for 70 dollars for...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate you taking the time to write a review & are sorry to hear you are disappointed. The accessorial service you are describing is assessed when freight is removed fr...

1.0
North Jackson, Ohio
Product
Central Transport Customer Care
#1236361
Terrible customer service, my shipment suppose to arrive on the 6 of February 2018 but as of now, 4:57pm central time February 8, 2018, no call, email or any type of notification from Central Transport about what happen to my LTL package. Absolutely horrible. If I...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate your feedback & are sorry to hear of your disappointment. Given the severe weather experienced by much of the nation last week, it is possible that weather was ...

1.0
Product
Central Transport Customer Care
#1185765
Terrible and worst customer service!To schedule a delivery you have to do it on your own even if you are talking to an agent.This company will never call you back to confirm your delivery WORST! WORST! WORST!{redacted}}
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CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to read you are disappointed in your experience. I'm not quite certain what you mean you have to schedule a delivery appointment on your own even when speaking to ...

Anonymous
Anonymous

We'll perhaps they figured you were a stupid *** and decided not to pick up from you. There are far worse companies than central. Writing worse and copying it a hundred times ...

1.0
Product
Central Transport Customer Care
I didn't like
  • No customer service
  • Line of communication
  • Worst customer service
#1208387
Called to get one question answered and 40 minutes waiting on the phone while trying every which extension ended up in a black hole.Horrible service, I couldn't even get ahold of the manager nor anyone else. Being a manager myself I would never allow for any black...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate you taking the time to let us know about your experience. We have multiple email queues available, as well as our website, in addition to the phone lines. We a...

1.0
Product
Central Transport Customer Care
I didn't like
  • Frustrating
  • Worst
#1176309
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Central Transport - No problem with central

Delivery complete it only was delayed for a few hrs
Product
Central Transport Customer Care
#1289715
Tracking shows delivery for today.Have been trying to confirm this for two days. Have waited on line for 20 minutes 4 times. Call is never answered simply disconnects after 20 minutes of listening to "Your call is very important to us, please stay on line and WAIT for...
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CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for your review. We apologize for any long hold times you experienced. It is always our goal to assist all of our customers in a timely fashion. If you'd like to ...

4.4
Product
Central Transport Customer Care
#1073209
Warehouse gave Central Transport wrong merchandise and we called Central Transport Customer Service, not 5 minutes after the merchandise left so they could hold the merchandise up from Shipping Completely to Miami. impossible task, to get the merchandise back, and if...
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CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for taking the time to write a review. We are sorry to hear you are having difficulty with your shipment. Unfortunately, the BOL is a binding contract, so once a s...

1.0
Product
Central Transport Customer Care
I didn't like
  • Frustrating
  • Customer service
#1011198
We had the company pick up a door for a Ford Edge as we had it scheduled in for repairs the following week.We expected the door to be here that Monday, but the company lost our door for over a month. We tried to file a claim and had numerous phone calls into the...
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Anonymous
fasdsdfsdf

THEY *** FIRED US A DAY LATER AFTER YOU POSTED THIS *** YOU CENTRAL *** *** MATTY *** *** RICH GREEDY FOOL

CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for taking the time to write a review - we appreciate your business as well as your honest feedback. Providing safe, efficient and damage free service to our custom...

1.0
Product
Central Transport Customer Care
I didn't like
  • Worst customer service ever
#906271
We had been using central transport for almost 9 years with no issues. In January had an transmission going to MI. Got the quote, sold our part and shipped transmission to our customer. 2 days later got a call from CT said engine was at terminal in our customers city...
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Product
Central Transport Customer Care
I didn't like
  • This company at all
  • Lost freight
  • Dishonest practices
#874738
Can't believe I'm ready of the same issues we are having with them.We have been a customer for 9 years. Recently (beginning 2 years ago) we began having not only billing issues but damage issues with shipments. Trying to get a rep out to speak with us was impossible....
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Anonymous
Anonymous

I'm in Andover we ship a lot with Central- Stefan is our driver as well. He is so happy all of time. We don't have any issues with clerks as a matter of fact they are pretty...

2.1
Product
Central Transport Customer Care
I didn't like
  • Lack of communication and poor service
  • Dont care about your freight
  • Fraudulent billing practice
#841422