Product: Central Transport Customer Care Clear all filters (16 of 16 reviews match)
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Tracking shows delivery for today.Have been trying to confirm this for two days. Have waited on line for 20 minutes 4 times. Call is never answered simply disconnects after 20 minutes of listening to "Your call is very important to us, please stay on line and WAIT for...
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CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for your review. We apologize for any long hold times you experienced. It is always our goal to assist all of our customers in a timely fashion. If you'd like to ...

4.4
Product
Central Transport Customer Care
#1073209
Warehouse gave Central Transport wrong merchandise and we called Central Transport Customer Service, not 5 minutes after the merchandise left so they could hold the merchandise up from Shipping Completely to Miami. impossible task, to get the merchandise back, and if...
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CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for taking the time to write a review. We are sorry to hear you are having difficulty with your shipment. Unfortunately, the BOL is a binding contract, so once a s...

1.0
Product
Central Transport Customer Care
I didn't like
  • Customer service
  • Frustrating
#1011198
We had the company pick up a door for a Ford Edge as we had it scheduled in for repairs the following week.We expected the door to be here that Monday, but the company lost our door for over a month. We tried to file a claim and had numerous phone calls into the...
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CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for taking the time to write a review - we appreciate your business as well as your honest feedback. Providing safe, efficient and damage free service to our custom...

1.0
Product
Central Transport Customer Care
I didn't like
  • Worst customer service ever
#906271
We had been using central transport for almost 9 years with no issues. In January had an transmission going to MI. Got the quote, sold our part and shipped transmission to our customer. 2 days later got a call from CT said engine was at terminal in our customers city...
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Harrisburg, North Carolina
Product
Central Transport Customer Care
I didn't like
  • This company at all
  • Dishonest practices
  • Lost freight
#874738
Company should have dropped 6 days ago, now we call them to find they have left the pallet on the dock and refuse to have it picked up.We have lost the customer which was new to us, The corporate office has no control over the dock employees, and all of the reps for...
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Product
Central Transport Customer Care
#857517
Can't believe I'm ready of the same issues we are having with them.We have been a customer for 9 years. Recently (beginning 2 years ago) we began having not only billing issues but damage issues with shipments. Trying to get a rep out to speak with us was impossible....
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Anonymous
Anonymous

I'm in Andover we ship a lot with Central- Stefan is our driver as well. He is so happy all of time. We don't have any issues with clerks as a matter of fact they are pretty...

1.9
Product
Central Transport Customer Care
I didn't like
  • Dishonest practices
  • Fraudulent billing practice
  • Dont care about your freight
#841422
The quote you, provide you a quote ID, and then go back on their quote simply because the shipper listed their freight with the wrong class... a higher class. I guarantee you if the BOL said a lower class they would have promised the quote ID, however they took...
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1.3
Product
Central Transport Customer Care
#828464
So you ship with them. It may or may not get picked up. Once it does, the roller coaster starts. I AM TELLING YOU NOW... DO NOT GET ON THAT ROLLER COASTER!!!! I am a broker, I have to deal with them as some of our customers choose to use them for whatever reason. It...
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Product
Central Transport Customer Care
I didn't like
  • This company at all
#770328
I've had nothing but headaches out of every pallet I've shipped with Central Transport. From damaged pallets and goods to late shipments. They solicited their services and now they've created a nightmare for my eBay Store. The most recent crossed the line. I shipped a...
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1.0
Product
Central Transport Customer Care
#751579
Central transport was to deliver a pallet to me. They missed the delivery date and were late by 4 days!!!! This delay ended up costing me $700. I decided to give them another try and scheduled a pickup of 1 pallet. The scheduled pick up was Tuesday 11/25/15 and they...
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Anonymous
SIMPLE AFFORDABLE RELIABLE

well, they CT will tell you its your fault- you are to far off the grid , that why it took 4 more days to deliver or pick up- don't forget its ALWAYS the customers fault. SIMP...

Ocean Township, New Jersey
Product
Central Transport Customer Care
I didn't like
  • Delivery
  • Lack of communication and poor service
#740301