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Central transport must be the worst in the shipping business
Central transport must be the worst in the shipping business
Central transport must be the worst in the shipping business
This is a continuation of the post from a week ago about a certain shipping company . First i want to say that we are happy and satisfied with the purchased of the horse corral from Chubby Baird Gate . after explaining to them our displeasure and horrible service we...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate you taking the time to write a review - and we certainly wish it was positive and are sorry to read of the difficulties you had with your shipment. If you'd lik...

johnpjpa
johnpjpa

this company completely ignore customers does not call as requested ,no communication customer called them first day 7 times with nobody ever answered the phone after over 20 ...

1.0
I didn't like
  • No communication ever
#1129769
don't try to call them if you need an answer right away, as I'm typing this I'm on hold with them. My company shipped an order on 11-2 from California going to LA we are going on 8 days and I just tracked the order again and it has been pushed out again to Monday. so...
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CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for taking the time to write a review - we do appreciate it. I am sorry for the delay and have escalated this for investigation and handling internally. I do see t...

#1129342
never pick up shipments on day they are scheduled to. never call to say they are not showing. and then you get to sit on hold and listen to their advertisements for 45 mins every time. choose someone else if you want your shipment picked up or delivered when it should...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate you taking the time to write a review & apologize for any delays you have had while on the phone, and with your pickup service. If you'd like to reply publicly ...

1.0
#1124043

Central Transport - Inconsiderate driver

Central Transport
#1047582
The driver of this rigg not only parked illegaly facong traffic but he also blocked my driveway. I have photos but it would not let me upload them. The lisence plate number is 2WE607 Oklahoma, cab number 16594. This isnt the first time its happened and Im sure it wont be the last but your drivers need to be more conciderate when delivering near residental neighborhoods.
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Central Transport - Lost $600

Central Transport
#1043495
2.3
Details
We have shipped our products for 2 of my companies for a year with Central Transport. They lost a $700 item and are willing to reimburse me $89, based on 10% of the total shipments of the one company last year. That is their policy. Be aware that they basically take no responsibility for your goods. And at a cost of $89 to them, how hard will they look to find it? Its been weeks already.
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Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty

Central Transport Shipping Service Review

Central Transport
#1039397
1.0
Details
Wow you guys cant even get 2 full stars lmao!!!! Hahahha. You guys dont even need my review to show how much this company sucks. They are nothing but liars and miserable individuals, who take joy in other people mishaps. They delayed my shipping by 3 weeks. Then told me they lost an engine, how do you lose an engine lol. DO NOT USE THIS COMPANY FOR YOUR OWN SAKE AND MIND.
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Additional Fees
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website

Central Transport Delivery Service Review

Central Transport
#1032597
1.0
Details
Company shipped my hood to me and it was damaged they give me the run around and say whoever shipped it did not pay a bill so they can't reimburse me for a damaged good that they had possession of ....
Comment
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Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Warranty
Website
Honestly i dont understand the other negative reviews. Just got off the phone with customer service about a scheduled pickup. Very polite and helpful. Would even say easygoing while staying efficient at the same time. Was given a specific window for arrival for pickup...
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Anonymous
Anonymous

must work for them...

CentralTransport
CentralTransport
Central Transport Verified Representative

Thanks for your kind review & the opportunity to help you serve your customers! We appreciate you!

#1119722
I really regret my decision to buy Dining Table from a store in Ohama, NE and get it shipped using Central Transport's services. They have the most unprofessional & rude customer care folks and totally dysfunctional process. I already ranted my story to Customer Care...
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CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for your reply. Your shipment is out for delivery, and should deliver today. I am glad that our customer service and driver collect departments were able to assist...

CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for your review. I'm sorry to hear of your frustration with our service. I was able to look up your shipment, and I believe that the reason your online quote diffe...

1.4
I liked
  • Cheap rates
I didn't like
  • Dont care about your freight
#1111826
Over the last month, they've failed to deliver or damaged 6 shipments, holding some more than a month before delivery was attempted. They required appointments, which Central made after weeks of asking and then failed to arrive for...we gave them another chance on a...
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CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for your review. We are sorry to hear of the difficulty you are having with your shipment. I'm happy to look into this further for you if you would like to reply a...

1.5
#1107633
We were expecting delivery on Thursday 9/21/17, after tracking Thursday it was changed to Friday Delivery. Waited around all day Friday and low and behold, not delivered on Friday. So I called Friday afternoon and waited on hold for over 30 minutes to be told Monday...
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CentralTransport
CentralTransport
Central Transport Verified Representative

I'm sorry to hear of your displeasure - I would be happy to look into this further for you if you'd like to reply with a pro #.

1.0
#1106392
Delay, lies and blaming others is all they do, I had a customer waiting on a purchase for more than 3 days and continued to lie saying they would deliver the next day until the weekend came and said it would be delivered the following Monday. The manager washed his...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate you taking the time to write a review and apologize for any delay. As you are aware, due to the hurricanes, capacity and congestion are very high in the Houston...

1.0
I liked
  • I would give 0 stars
I didn't like
  • All of it
#1104582
My shipment has been on a dock 20 minutes from my house, and yet they continue to delay the shipment...They have NOONE answering customer service lines, 40 minute wait times are not acceptable at all.. I WOULD AVOID THIS COMPANY AND USE ONE WHO YOU CAN ACTUALLY CONTACT...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We are sorry to hear of any delay. Sometimes residential deliveries complicate matters as appointments or specialized equipment is required in order to be able to access the ...

1.0
#1103278
I purchased a piece of equipment on ebay. Paid the $238 shipping, not a problem. Pallet showed up all is well..... A year later I start receiving letters from Central saying that I owe for the shipping. I called ebay, they said the shipping was paid and to ignore the...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate your review. Unfortunately, if the designated paying party does not pay, we will attempt to collect payment from the other parties on the bill of lading. I wou...

Anonymous
Anonymous

CENTRAL TRANSPORT LIES TO ALL CHEAT ALL DOCKWORKERS OUT OF QUALITY PAY HAVE TO SCAN FREIGHT TO GET PAIDED 15 DOLLARS MY {{Redacted}} *** DETROIT ***