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I purchased a piece of equipment on ebay. Paid the $238 shipping, not a problem. Pallet showed up all is well..... A year later I start receiving letters from Central saying that I owe for the shipping. I called ebay, they said the shipping was paid and to ignore the...
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Anonymous
Alex

My customers are receiving the same letters.. central transport is full of IT!

1.3
#1102496
I have used Central Transport twice. Both times they destroyed our hand made automotive hoods ($1400 each). The customers did not take the insurance but CT is responsible for some damage costs. They then halved the obligated amount after stalling for over 5 months....
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CentralTransport
CentralTransport
Central Transport Verified Representative

I'm sorry to read of your review. We always strive to protect all shipments during transit. If you'd like to reply privately and provide an account number or pro number we c...

1.0
Bath, Pennsylvania
I didn't like
  • Destruction of our parts and carefree attitude about it
#1100992
Had this company pick up 5000.00 worth of merchandise for our company. They picked it up. Then all the sudden , it disappeared. I called and called and called. They said it would take 10 days to be tracked. Well, it never showed up. I called the shipping location ....
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CentralTransport
CentralTransport
Central Transport Verified Representative

I'm sorry to read of your poor experience with our company. Providing quality service is always our goal and we have stringent measures to protect our customer's shipments - ...

1.1
#1099771

Central Transport - Inconsiderate driver

Central Transport
#1047582
The driver of this rigg not only parked illegaly facong traffic but he also blocked my driveway. I have photos but it would not let me upload them. The lisence plate number is 2WE607 Oklahoma, cab number 16594. This isnt the first time its happened and Im sure it wont be the last but your drivers need to be more conciderate when delivering near residental neighborhoods.
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Central Transport - Lost $600

Central Transport
#1043495
2.3
Details
We have shipped our products for 2 of my companies for a year with Central Transport. They lost a $700 item and are willing to reimburse me $89, based on 10% of the total shipments of the one company last year. That is their policy. Be aware that they basically take no responsibility for your goods. And at a cost of $89 to them, how hard will they look to find it? Its been weeks already.
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Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty

Central Transport Shipping Service Review

Central Transport
#1039397
1.0
Details
Wow you guys cant even get 2 full stars lmao!!!! Hahahha. You guys dont even need my review to show how much this company sucks. They are nothing but liars and miserable individuals, who take joy in other people mishaps. They delayed my shipping by 3 weeks. Then told me they lost an engine, how do you lose an engine lol. DO NOT USE THIS COMPANY FOR YOUR OWN SAKE AND MIND.
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Additional Fees
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website

Central Transport Delivery Service Review

Central Transport
#1032597
1.0
Details
Company shipped my hood to me and it was damaged they give me the run around and say whoever shipped it did not pay a bill so they can't reimburse me for a damaged good that they had possession of ....
Comment
Show
Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Warranty
Website
Our first delivery was to be made on 8/22 well that didn't happen; we were told by Central Transport our merchandise would arrive 8/24, the shipment was incorrect and was returned. Called Central on 8/25 to be told the shipment was going out that night and would arrive...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We're sorry to hear of your problems with your order. If the shipper, or paying party made an error in the shipment, we have no way of knowing until/unless advised by them. ...

1.0
#1093804
Save yourself and your customers the hassle and don't ever ship with this company. They don't deliver when promised or call ahead when requested. They charge extra fees and change pricing without notification. They are rude to the people they do finally deliver too. I...
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CentralTransport
CentralTransport
Central Transport Verified Representative

I'm sorry to hear you did have a good experience. I'm happy to look into your shipment further if you'd like, and at the very least notify your sales representative so that t...

1.5
I liked
  • Pricing until they tacked on extra fees and changed prices
I didn't like
  • Way they treat customers
  • Way they change billing
  • Do not follow through with special services
#1090022
We had a pickup at 1 pm on a Friday. When the driver was there I told him that I may have another pickup later that day. he said okay, no problem. I scheduled a pickup for two shipments for between 4 pm and 6 pm. The automated service gave me a pickup number for each...
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Anonymous
CANT LIE CENTRAL TRANSPORT 22

Central Transport Lies and Cheat you I understand I was a Dockworker Once for 10 Years with Vitran.

CentralTransport
CentralTransport
Central Transport Verified Representative

Thank you for taking the time to write a review. We truly appreciate your feedback and I will be escalating this so that we can work to prevent such issues in the future.

2.2
I liked
  • Price
I didn't like
  • Uncaring attitude
#1089398
I would never use them if my custom order didn't resquest them. No matter what time you tell them your company closes they will be 2 hours late.
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CentralTransport
CentralTransport
Central Transport Verified Representative

We are sorry to hear of your displeasure with our service. It is always our goal to provide our customers with safe, quality service. If you'd like to provide more detail, w...

1.0
#1088562
Lies and misinformation. Ability to work with customers over their misinformation=0. Do they care they held your shipment at the local dock for a week?=0 Do they honor pricing which I was lead to believe from their customer rep? =0 Do they offer any sort of explanation...
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CentralTransport
CentralTransport
Central Transport Verified Representative

thank you for your review - I'm sorry if there was any confusion or complication with establishing pricing. Our pallet program is very popular with our customers due to being...

1.1
I didn't like
  • Frustrating
  • Not delivering goods on the time and date promised
  • Deplorable service
#1087946
I worked for Central Transport right out of college (1992). Started as an Administrative Trainee, then went into Sales. Worked in Dallas, St. Louis. then Houston. Central Transport is a piece of garbage. Central Transport is a joke. The people they hire are clowns that...
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Anonymous
cantus

I Was a Dockworker with 10 Years in Toledo HUB and they Fired every Dockworker I lost a Source of Income I needed and worked 55 hours a week and made 436 a week not 600 a week...

CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate your feedback. In the 25 years since you have worked here, we have continued to grow and prosper - always keeping our employees and customers as our top priorit...

#1087201
We hired Central to ship our product to a customer in California. After several weeks our customer called and said Central had set numerous appointments for the delivery but had never showed up or even bothered to call. After weeks of trying to get them to do their job...
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CentralTransport
CentralTransport
Central Transport Verified Representative

We appreciate your review - and are sorry for any difficulties you experienced with your shipment. Safe, efficient transport is always our goal. If you need further assistan...

Anonymous
Matt

I will be on board this company is a joke they now want me to sign a form that tells me that I accept all will call charges but have no clue how much that is. Why don't I just...