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1.3 Based on 65 reviews
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  • Customers like
    • Cheap rates 4
    • Picked up freight on time 2
    • Price 1
  • Customers don't like
    • Terrible customer service 11
    • Lack of communication 8
    • Terrible service 7
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We had the company pick up a door for a Ford Edge as we had it scheduled in for repairs the following week. We expected the door to be here that Monday, but the company lost our door for over a month. We tried to file a claim and had numerous phone calls into the company about the door, the door finally showed up at the show after the vehicle was completed and gone and also after we ordered a new door. We rejected the door and told them that we... Read more

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Central transport picked up a crate, that was 110' long, 15" wide by 15" high, weighing 900 lbs and lost it. Took 70 days to tell me they would only pay me $10 Cents per lb for a $30,000.00 crankshaft. I would imagine that when only paying out $90.00 for something that cost $38,000, how much time do you really think they spent looking for it. None at all. My stamping press has sat down for 70 days losing production. My business has... Read more

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DO NOT USE THIS COMPANY IF YOU WANT TO ACTUAL RECEIVE YOUR FREIGHT! Picked up on the 26th was estimated for 8/2. It is not 8/10 and STILL NOTHING. I paid $800 for this delivery and its pure TRASH company. I finally called yesterday to see where this delivery is. They promised it would be here TODAY. It's noon so i give them a call for estimate time (keep in mind they are only 50 minutes from me!) And Behold, this was NOT put on a truck for... Read more

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Worst customer service I've ever experienced. They have no regard for you, for honesty, for integrity, or for any reprecussions your business might experience. We hired them to transport one pallet 35 miles. It was due seven business days from pickup. We were told one to two days. After three, we contacted them to find out why a delivery appointment hadn't been made yet. "small delay. the delivery will absolutely be on time" On day four, no... Read more

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I shipped a small engine for a lawnmower that my customer bought from me on ebay. I was amazed it only took 2 days from NY to NC. I had never heard of Central Transport, and my customer insisted that the best rate was with them. I Goggled the name, and found that the Company is hated, on pissed off consumer, and many other websites. I really was worried, but after that super fast service, my customer was excited, and I was very pleased. I think... Read more

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Worse delivery company, made me run around and spend 2 hours on the phone with them. Corporate office called me to set up a delivery, i specifically requested a phone call prior to delivery, never got a phone call, 10 minutes after they tried to deliver i called them and i was told it could not be delivered so i spent another hour on the phone trying to set up a pick up, when i got to the terminal i waited 30 minutes for someone to help me,... Read more

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I have worked at Central Transport in Indianapolis, Indiana for a few years now, and it has been a great experience. The pay is great, and I am home every day with my family. The people I work with are so nice. My manager is very respectful towards me. I even get to be off and paid for holidays. It has really changed my life to work for such a great company. I would recommend that anyone work here. Especially if you are ready to take your... Read more

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They are liars!! They damaged my corvette clip i bought from ebay, then said it wasnt damaged. They would not deliver, kept changing there story. I drove 16 hrs to Florida to pick it up, when i got there i saw it had a lot of damage and they didnt know how it happened! I filed a claim, they sent a letter a few days later that said they went responsible. It wasnt fully created. So why did they except it at the loading dock? The person i bought... Read more

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I had a pallet come up missing from our dock. Upon review of the Cameras, the Central Driver got on our Forklift and loaded it. (It wasn't even going Central). When I called Customer Service, she wanted to argue with me, as their drivers don't load themselves. Even wanted to argue after I told her it was on camera. Got the Sheriff involved, suddenly, got our missing pallet back. Just a week after that happened. They got a pallet of ours going... Read more

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This is a pile of *** company. I was supposed to have an engine delivered on 6/30 and now it's 7/5 with no delivery. They keep changing delivery dates even though now they are an hour away and still won't deliver today. Stay away from this company. The dingbat in CS lies every time I call and keeps changing the story. A steaming pile of *** company! Read more

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