Central Transport Complaints and Reviews

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Central Transport
Main address: 12225 Stephens Road 48089 Warren MI
(586) 467-1900, , http://www.centraltransportint.com/Communicate/ContactUs.aspx
  • 121+6 mobile complaints
  • $170K claimed losses
  • $1.3K average
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  • 16 hours ago
  • Shipping
  • Washburn, Missouri
  • Goods Shipping
  • 5

I am awaiting delivery of goods from a California company to Cape Cod expected on a Friday (according to the CTI tracing website).....(rented lift to handle same)...No call...No delivery...said I misunderstood, but took detailed info regarding the need for a smaller vehicle than a semi ....called R.I. terminal #,reached fax machine only (listed in R I Yellow Pages!!!) ...called main # again and... Read more

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  • 1 day ago
  • Shipping
  • Bloomington, Indiana
  • Charges
  • 11

I called and discussed in detail what i wanted to ship, They gave me a quote of $180.00?? and then said for $9.00 more I could get 2 day service, I also added Insurance for a total $ 377.17. which I paid with debit card, it did not deliver in 2 days, it took 6 days. and then they took $425.92 more out of my account. They said they changed the 'Classification code" of my equipment. I never new... Read more

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  • Oct 14
  • Shipping
  • Desoto, Texas
  • Pallets Delivery
  • 1
  • 1
  • 57

I booked a delivery from Central Transport via uShip. The pallets I had shipped were a portable soccer field and flooring for the portable soccer field. It fit on 3 pallets. The delivery was scheduled for pickup on September 4th 2014. 3 pallets were picked up from Airtight Storage in Manalapan New Jersey and was scheduled to be delivered to Waxahachie TX by 9/11/14. The Bill Of Lading number... Read more

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  • Oct 04
  • Shipping
  • Lost Shipment
  • 68

Simply the worst company ever hope they Go out of business soon. I used them twice The first shipment worth $8750 was lost Some where between kansas and Kentucky. That's bull s!!! Some one stole it I'm sure it was an inside job. The other shipments keeps getting a roll back date. My customer is not happy. Never ever use this company. That's twice my broker has used them and that's twice ... Read more

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  • Sep 29
  • Transportation and Delivery
  • Delivery Date Change
  • 50

I think this is twice my suppliers have used this company, and twice they taken weeks to deliver what normally is 3 day delivery from CA. the worst part is they dont tell you diddly. They have a website, it says one day then when they miss it they just change the delivery date. if you want an ulcer use them, if you want to lose customers, use them. Clueless company. Worst ever. They simply... Read more

Was this review helpful? 3 0


  • Sep 26
  • Shipping
  • Opa Locka, Florida
  • Lost Shipment
  • 52

I had a shipment it suppose to be at my place 3 days ago, I took 2 days off from work waiting for ANYBODY to contact me and nothing, When I called I spoke to Sherry , Ashley and they are by far the rudest customer service ever!!!!! It's been 3 days so far and I still waiting for someone to call from that piece of $hitty company. DO yourself a favor use Triple AAA Copper save money and headaches,... Read more

Was this review helpful? 2 0

There are a joke worked for them for two years then they made everyone part time worst company in the world Add comment


  • Sep 16
  • Shipping
  • Savannah, Georgia
  • Late Delivery
  • 1
  • 1
  • 78

As a business owner i understand a set back with a delivery being on time EVERY TIME! So when its time for REDELIVERY... i feel as tho you should at least make A 100% effort, to at least reach as close to the redelivery date, since it was not delivered on time the first time. CTI kept changing my delivery date in the system, and not notifying me as to why, and when i called everyday they would... Read more

Was this review helpful? 3 0


  • Sep 11
  • Shipping
  • Freight Delivery
  • 55

THIS COMPANY DOESN'T UNDERSTAND THE DEFINITION OF CUSTOMER SERVICE. One of many emails to CS 2 weeks after the freight arrived at delivering terminal:: Please send my email to a customer service mgr NOW! Your company has been LYING now to me for way too long. There was an appt set for today. Has the consignee been called to say that you were yet again, not keeping your commitment? You... Read more

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  • Sep 10
  • Shipping
  • Damaged Product Delivery
  • 94

We started using them in the spring of 2014 hoping to save our customers money on their shipping costs. BIG MISTAKE. The damages started almost immediately. Customers called to say orders were being rejected and returned to us. Shipments were arriving dented - leaking - and obviously repackaged. And you know how we found out about the damages from Central Transport? VIA US MAIL! We have... Read more

Was this review helpful? 7 0
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