Central Transport Complaints and Reviews

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Central Transport
Main address: 12225 Stephens Road 48089 Warren MI
(586) 467-1900, , http://www.centraltransportint.com/Communicate/ContactUs.aspx
  • 103+5 mobile complaints
  • $140K claimed losses
  • $1.3K average
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  • Jul 28
  • Shipping
  • Delivery Service
  • 23

this is the worst transport company we have ever dealt with. they attempted to deliver last Wednesday (without a forklift, needed as cargo was heavy), then they said on Thursday. Every time "we" would call in just to find out that it had been re-scheduled for Friday, then Monday between 11-1pm, then from 2-4pm and now for tomorrow. Are they serious???? Obviously NOT. We are a very serious and... Read more

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I worked for a 3PL. This is the WORST carrier we ever dealt with. It will take them two to three times of missing the pickup. And then when they get your freight, they won't deliver it until days, sometimes weeks after it was scheduled to deliver. Their customer service employed are all rude ***. Forget trying to get up the ladder for a supervisor. Even the Director of Business Management Larry... Add comment

  • Jun 26
  • Transportation and Delivery
  • Heath, Texas
  • Bad Shipping Service
  • 26

I ship many pallets in and out of my company each week. Central Transport is the absolute worst company to ship anything with. They show up one day with my skid all the way to the front of the trailer. All I have is a forklift so the driver says he never carries a pallet jack. Waits 2 hours for another pissed off driver to show up with a pallet jack. Its always something with this company. And if... Read more

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  • Jun 25
  • Building Products
  • Broken Tiles
  • 1
  • 124

We recently had a shipment go from Montpelier Terminal in Vt to the Central terminal in Lincoln, RI. 6 boxes of slate tiles were broken. This was noted on the BOL by the terminal manager who took photo's. The customer also took photos of the damage. We sent a replacement shipment the next week. The claim was denied because it was not noted on the delivery ticket. The customer naturally... Read more

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  • Jun 13
  • Shipping
  • Commerce City, Colorado
  • Shipping And Delivery Services
  • 1
  • 114

I'm just going to put the whole story here for all to read. DO NOT use this company, worst shipping company, with even worse customer service. They don't care about the delivery of your shipment what so ever. My shipment was received into the Commerce City on 5/30/2014. Which was supposed to be my expected delivery date. I dealt with that. I called and I was told that it would be out for delivery... Read more

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  • Jun 09
  • Shipping
  • Odessa, Texas
  • Shipping Service
  • 92

We tried giving them another chance after they were removed from our approved vendor list a few years ago for constant late deliveries. Guess what? They are LATE AGAIN. After being on hold for 27 minutes, I finally spoke to a "customer service" representative who basically told me to suck it up. They were just "running a little late". No kidding? They have Horrible customer service. They... Read more

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  • Jun 06
  • Shipping
  • Dekalb, Illinois
  • Poor Delivery Service
  • 66

Central Transport company is the most horrendous delivery service I’ve ever had to work with. My shipment has been delayed 3 times/days so far with these jerks. I’ve reschedules my business tasks, and meetings around the false promises these guys make of delivering. I could not deliver on my business promises because these jerks can't keep a schedule. I understood one delay, ok..but three! It's... Read more

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To all shippers sister company to central transport is pro logistics and PAM transport Add comment

  • Jun 04
  • Shipping
  • Los Angeles, California
  • Bad Shipping Service
  • 1
  • 82

After a small warning not to go with C.T. I decided to use them due to the rate and the the location was not far. MISTAKE!!!!! Truck showed up 7 hours late for pick up, customer service was even worst. Friendly customer service that don't have a clue about logistics. They do not return calls or emails. Figured I give them another shot from a different state. Then I got bit again! 3 missed... Read more

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  • Jun 02
  • Shipping
  • Portland, Maine
  • Pallet Delivery
  • 77

Punxsutawney shipped a pallet to me on May 19,2014. Today is June 2,2014 as yet the pallet has not been delivered. When I called to get a phone number to their warehouse in Bangor Maine, I was told that they do not have a phone at that location. I am located 12 miles from their warehouse. I was told that it was scheduled for delivery today. The Statue Factory, Kenduskeag, Maine. I have lost... Read more

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