Central Transport Complaints and Reviews

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  • Customers like
    • Overpriced1
  • Customers don't like
    • Deplorable service5
    • Terrible customer service4
    • Frustrating3

Central Transport is not only the worst trucking company in the world but the worst company period. They destroy your freight and don't pay your claim. DO NOT USE THEM PAY THE HIGHER FREIGHT. Add comment

  • Jun 17
  • Shipping
  • Package
  • 50
  • REVIEW RATING 4/5

Not only was the shipment late by weeks, when it did finally arrive it was damaged, costing thousands in lost products. Stay as far away as possible. Spend the extra dollar on solid performing shipping companies is well worth it. Cannot reach any management, just low level customer service personnel shielding accountability. No transparency. Even the truck used to pick-up the shipment was... Read more

Was this review helpful? 1 0

  • Jun 05
  • Shipping
  • Waldorf, Maryland
  • Delivery Service
  • 57
  • REVIEW RATING 4/5

This company is the WORST in the business DO NOT USE THEM AND STEER FAR AWAY, does NOT fulfill the deliveries, RUDE phone manners. DONT RETURN calls emails or messages. THEWORRRRRRRRRRRST WORRRRRRRRRRRST WORRRRRRRRRRRST ust like the rest of them do what I'm doing call and talk to the people UR buying stuff from get the owner on the phone tell how UR upset and this company is an extension of his... Read more

Was this review helpful? 2 1

Central Transport needs to be honest and upfront with their clients. Their business practices are frustratingly slow and unreliable. Really poor service. Add comment

  • May 29
  • Shipping
  • East Hampton, Connecticut
  • Shipping Service
  • 39
  • REVIEW RATING 4/5

Just like the rest of them do what I'm doing call and talk to the people UR buying stuff from get the owner on the phone tell how UR upset and this company is an extension of his and he could be losing hundreds to possibly millions that's usauly the most effective way no matter how good the product is I feel sorry for the people who had damage goods and the lying about delivery schedules and one... Read more

Was this review helpful? 2 0

  • May 26
  • Shipping
  • Los Angeles, California
  • Delivery Service
  • 68
  • REVIEW RATING 4/5

Shipped from Santa Ana, CA to Phoenix, AZ to be held at the terminal for a NEW Customer. Central Transport re-palletized our shipment laying cases of liquid on their sides (the boxes were clearly marked which side to be up and it was the way our warehouse palletized them. Out of 24 cases shipped, 8 were damaged and 3 were lost completely (46% of the shipment) which now have to be replaced. ... Read more

Was this review helpful? 1 0

Worst service ever.....They had my item since May 5th and it has not been delivered as of yet. Customer service representatives are rude and clueless. They have giving me the runaround every time I called and providing me with different ETA. Please use alternative services, this company sucks!!!!! Add comment

  • May 13
  • Shipping
  • Lake Zurich, Illinois
  • International Shipping
  • 71
  • REVIEW RATING 4/5

My product was shipped from Europe with no issues. It loaded out of Baltimore and shipped to Chicago, again, no issues. It was shipped Chicago to KC and they destroyed it. Now the claim is denied because of "inadequate packaging". Are you kidding me? I will be filing a complaint with the US DoT later this week and my attorney will more than likely be filing a lawsuit against these clowns.... Read more

Was this review helpful? 2 0

  • May 12
  • Shipping
  • San Diego, California
  • Freight
  • 1
  • 1
  • 62
  • REVIEW RATING 4/5

Central Transport is the absolute worst freight carrier in the country!! I sell and distribute food ingredients, and have used them 7 times. Every shipment had damaged product, with one shipment having 27 out of 135 bags completely ripped apart!! Central's operations are completely horrible, and i have know idea how this company stays in business. Oh, i know, they refuse to pay there claims, and... Read more

Was this review helpful? 0 0

My shipment was picked up in California on May 5th and still sets in California today. While the delivery date continues to be extented. Terrible customer service. Don't use them you will be nothing short of being disappointed. Add comment

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