Central Transport Complaints and Reviews

1.2
  • Overpriced1 votes
  • Delivery1 votes
  • Lack of communication1 votes
  • Customer service1 votes
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  • 43 minutes ago
  • Transportation and Delivery
  • Candler, North Carolina
  • Sucks
  • 1

After trying for 3 years to get hired at my local terminal (Asheville,NC.) I got my way and was hired. At the time, it was just me and the line haul driver. I did the west run 3 days and the east 2. After time they hired more drivers, which was shot up the ladder, leaving me behind with no answers of why? I had to hand unload 12,720 lbs. of freight, then when I got hurt, workers comp. refuse to... Read more

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  • 1 hour ago
  • Shipping
  • Nanuet, New York
  • 1

THEY MESS UP EVERY DELIVERY. THEY LEAVE PALLETS FORGOTTEN ON THEIR DOCK, THEY DON'T FOLLOW INSTRUCTIONS, THEY DELIVER TO THE WRONG PLACES. EVERY TIME! I WOULD RATHER SHIP OUR STUFF ON A DONKEY THAN USE THEM EVER AGAIN. DONE WITH CENTRAL TRANSPORT FOREVER!! CUSTOMER SERVICE DOES NOT CARE - THEY HAVE A '*** YOU AROUND' POLICY EVEN THOUGH THEY ARE 1000% WRONG. THEY DO NOTHING - NOTHING TO FIX... Read more

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  • 1 hour ago
  • Transportation and Delivery

I am so disappointed in this company!!!!! What they did can't be legal. Instead of telling my company or my corporate company that we were on credit hold they picked up the order and are holding it ransom until we pay the bill. If we were past due they should have never picked up the order to begin with!!! Now, my customer is calling where is their product and we have to tell them, it's being... Read more

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  • 7 hours ago
  • Shipping
  • Houston, Texas
  • Ltl Delivery
  • 1

ONCE AGAIN FAILURE WITH CENTRAL TRANSPORT. SO FAR FOR A SHIPMENT THAT SHOULD HAVE TAKEN 3-DAYS TO DELIVER, ITS NOW 3 WEEKS AND STILL NOT DELIVERED. I KEEP GETTING THE SAME RESPONSE EVERY TIME I CALL CUSTOMER SERVICE, ITS OUT FOR DELIVERY. THEY EVEN PROVIDE AN ETA BUT BY THEY NEVER ARRIVE BEFORE CLOSING. I WAS JUST ON THE PHONE WITH AN "ASHLEY" WHO ACTUALLY JUST HUNG UP ON ME (AND CHUCKLED WHILE... Read more

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  • 2 days ago
  • Shipping
  • Largo, Florida
  • Sofa Shipping
  • 15
  • REVIEW RATING 4/5

After an hour on the phone with Central Transport operator waiting to make appointment for delivery the next day, I was told it would be delivered between 8am and 5pm. I asked could they call en route so I could make sure to have someone available to help bring in my new sofa. At 5:15pm day of delivery, an extremely timely? call came letting me know that they could not come that day. They told... Read more

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  • Feb 24
  • Shipping
  • Lancaster, Pennsylvania
  • Shipment
  • 18
  • REVIEW RATING 3/5

Shipment left warehouse over 3 weeks ago and still waiting!!!! Anytime I track item or call, I get "it will be there tomorrow." Our shipment has been apparently been in their facility "waiting to be worked" for almost a month. Dispatcher consistently using the excuse of "bad weather" even though we are an hour away from their facility and the roads are spotless. Ridiculous, unprofessional,... Read more

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  • Feb 21
  • Shipping
  • Grove City, Pennsylvania
  • 49
  • REVIEW RATING 5/5

UPDATE - If central transport has damaged your goods and not paid you for the damage, please follow my advice. After about six months I got a 100% refund of about $2,000. Don't waste your time trying to email or call the company, they will just try and wear you out so you forget about your goods and money. Go straight to your local magistrate and fill a civil complaint with central transport, but... Read more

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  • Jan 23
  • Shipping
  • Orlando, Florida
  • 1
  • 1
  • 189
  • REVIEW RATING 5/5

I cannot decide if Central Transort is so poorly run they are totally incompetent or just a bunch of unethical thieves. Billing issues, damage issue(which they always pull out the improperly packaged car),customer service is nonexistant, equipment such as lift gate are broke...yet they charge you for it. They will flat out lie to you....avoid at all costs. I believe they are incompetent and... Read more

Was this review helpful? 3 0

Central transport is lacking in service, communication and phone #'s that are out of service. This service is not rocket science !!!!! I am a truck driver and this blows my mind..my company could never get away with what service I have gotten Add comment

  • Jan 07
  • Shipping
  • Denver, Colorado
  • Recipient Signature
  • 128
  • REVIEW RATING 4/5

Shipper wanted signature at delivery time btw 9-11 AM, my wife and I both work and cannot be there for delivery. CT sent email for info. Required to waive signature, this was returned as requested and they R now still refusing to deliver after 3 failed attempts on 3 consecutive days.. Rude and not helpful in the least.. Embarrasing for them to even be considered by any company involved with... Read more

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