Central Transport Complaints and Reviews

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Central Transport
Main address: 12225 Stephens Road 48089 Warren MI
(586) 467-1900, , http://www.centraltransportint.com/Communicate/ContactUs.aspx
  • 108+6 mobile complaints
  • $150K claimed losses
  • $1.3K average
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Worst company on the planet. NEVER use them...parts we're missing and the ones they delivered were broken. Add comment

  • Aug 20
  • Shipping
  • Freight Delivery
  • 2
  • 2
  • 39

CTI is the carrier which my broker used to ship my freight from Philadelphia to California. Left Philadelphia, Arrived Ohio and showed destination Sacramento, but no one can locate it. Customer service says no scan and that all parties are aware of this and they are looking for it. I located the phone numbers to the direct terminals but they do not work. It has been two days now and no response.... Read more

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  • Aug 19
  • Shipping
  • Poor Delivery Service
  • 24

Never believe the number of days they claim your freight will be delivered. I booked a load that stated 3 days. Its been now 7 days and you can only speak with some 12 year old girl who still plays with barbie dolls, no clue about the business. Also not having access to the terminal directly is a hugh inconvenience. If your time is worth anything DON NOT USE CENTRAL TRANSPORT. I hope they go out... Read more

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  • Aug 18
  • Shipping
  • Chino, California
  • Damage Claim
  • 26

There's been many incident with over charge according to initial quote. Reason why we chose them was because they were cheapest among other freight LTL company. I now understand why they were the cheapest. Cheap in price, but comes with lots of headache and frustration. When we filed a damage claim on our freight that cost a little over $1k. They sent us a check of $100.00 and said Final. With... Read more

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  • Aug 12
  • Shipping
  • Trailer Pick Up
  • 53

I have had a trailer on my dock door for 2 weeks now trying to get them to pick it up. So the last time i called I told them if they don't pickit up by in the morning i will have it as abandoned and have it towed... So lets see what happens... They are the worst company to deal with you can never get a supervisor so bet when I have it towed. I bet a supervisor will call me. but then I will play... Read more

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  • Aug 06
  • Shipping
  • Damaged Freight
  • 73

I've worked with CTI for two years now as a fright broker and they never disappoint with how low their service standards are. When mistakes happen their corporate structure makes it impossible to find someone to take responsibility. You are stuck dealing with their customer reps for any and all issues. They refuse to admit fault and never pay for damaged freight. One of my customers sued CTI... Read more

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  • Jul 28
  • Shipping
  • Delivery Service
  • 68

this is the worst transport company we have ever dealt with. they attempted to deliver last Wednesday (without a forklift, needed as cargo was heavy), then they said on Thursday. Every time "we" would call in just to find out that it had been re-scheduled for Friday, then Monday between 11-1pm, then from 2-4pm and now for tomorrow. Are they serious???? Obviously NOT. We are a very serious and... Read more

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I worked for a 3PL. This is the WORST carrier we ever dealt with. It will take them two to three times of missing the pickup. And then when they get your freight, they won't deliver it until days, sometimes weeks after it was scheduled to deliver. Their customer service employed are all rude ***. Forget trying to get up the ladder for a supervisor. Even the Director of Business Management Larry... Add comment

  • Jun 26
  • Transportation and Delivery
  • Heath, Texas
  • Bad Shipping Service
  • 67

I ship many pallets in and out of my company each week. Central Transport is the absolute worst company to ship anything with. They show up one day with my skid all the way to the front of the trailer. All I have is a forklift so the driver says he never carries a pallet jack. Waits 2 hours for another pissed off driver to show up with a pallet jack. Its always something with this company. And if... Read more

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  • Jun 25
  • Building Products
  • Broken Tiles
  • 1
  • 1
  • 168

We recently had a shipment go from Montpelier Terminal in Vt to the Central terminal in Lincoln, RI. 6 boxes of slate tiles were broken. This was noted on the BOL by the terminal manager who took photo's. The customer also took photos of the damage. We sent a replacement shipment the next week. The claim was denied because it was not noted on the delivery ticket. The customer naturally... Read more

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