Central TransportComplaints and Reviews

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  • Customers like
    • Cheap rates 2
    • Overpriced 1
    • Picked up freight on time 1
  • Customers don't like
    • Terrible customer service 10
    • Terrible service 7
    • Dishonest operations 6

The worst service carrier in the LTL industry and I just don't mean on-time performance. Their customer service, Vice President of National Account Sales, claims department, are terrible. They are the most unprofessional and amateur people you will ever deal with. REMEMBER YOU GET WHAT PAY FOR...... At Central Transport that means not much! Add comment

I used UShip for a pallet I needed shipped Central Transport was the low bidder after delivering the shipment 5 days after it was received at the local terminal they charged me three time quoted price for delivery. Customer service at CT which I had to contact stayed out of the blue they needed a liftgate to complete the shipment, which is false we have a commercial loading dock that is used... Read more

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Central Transport - Pathetic excuse for company business ethics
1 of 9

I had sold an item and had Central Transport for the carrier to ship from Missouri to Florida. My product was securely strapped to the pallet and wrapped. My shipment was knocked over due to carelessness by the company and I have suffered a loss of over $2k. The company sent a denial for damages because they thought it was only covered in plastic on a pallet. It weighed over 500 pounds; no way... Read more

Was this review helpful? 2 0

The item I shipped was damaged by the carrier. They reviewed our claim and said since it weighted 350 lbs it was $0.10 per per pound and my claim amount to $35.00, what a joke! This is a $1,950.00 item they damaged. They were cheap in the beginning but at the end poor customer service, and they do not give a F****. Take you business somewhere else. After reading what other customers had to say... Read more

Was this review helpful? 4 0

Central damaged goods, hide the damages and delivered it to our customers. Then rejected any claims submitted! They do not take responsibility for their employees and their poor handling actions. Three shipments withing two weeks were damaged or lost completely by Central. They rejected all the claims. I would never recommend them! I tried working with them and at least getting partial... Read more

Was this review helpful? 0 1

So you ship with them. It may or may not get picked up. Once it does, the roller coaster starts. I AM TELLING YOU NOW... DO NOT GET ON THAT ROLLER COASTER!!!! I am a broker, I have to deal with them as some of our customers choose to use them for whatever reason. It may be cheaper in the front end, but will triple in cost in the end. As the saying goes you get what you pay for. So then after you... Read more

Was this review helpful? 1 1

This company is horrible, and recommend anyone shipping with them. I had a transmission shipped from a salvage yard, and it sat in their warehouse for a week, and was not delivered to my mechanic because they stated they were awaiting payment. They had been paid, but the administration are complete idiots. They never contacted me, my mechanic, or the salvage yard to let us know why the delivery... Read more

Was this review helpful? 1 1

Central transport is the worst in the rock island area their so called terminal manager is a joke hes very snotty and arrogant making seem as if its your fault that they cant find your goods over the phone anyways but in person its a different story he kisses *** and takes full blame of the missing freight bet he wont tell anyone else to come down and find their freight worst place ever and their... Read more

Was this review helpful? 0 1

Picked up by Central Transport and then Vanished. 6 Months still lost. $1870.00. Offered us $187.00! Requested a Police Report be filed since Freight may be stolen. Refused. We have notified all of our customers and Trade Organizations about their service and lack of. Do not do business with them. All the rumors are true. These books were for a Childrens program and were to be given out free.... Read more

Was this review helpful? 0 1

Placed an order for 2 pallets to be delivered to Houston from Dallas. They picked up right away on 12/21/15 and on time. Central Transport said they would deliver the next day, Tuesday 12/22/15, but they could not guarantee a time. It is now 12/30/15 and it still has not been delivered. Everyday the same story that it's out for delivery with a ETA that changes every time you call. Then you... Read more

Was this review helpful? 0 1
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